top of page
Chick-fil-A Bonney Lake Logo Official.jp

Home

Score Cards

To view your score card and click the link below

How Points Work on Score Cards

How to Read Score Cards

How to Find Score Cards

Positive Points

  • +1 Standing out as a remarkable team member on shift

  • +4 Completely monthly pathway initiative

  • +2 Watching bi-monthly clock-in videos

  • ++ Discretion for situations meriting positive points

  • +3 Turning in documents (ex: School forms, food handlers) prior to deadline

​

10 Points = Free Chick-fil-A Dessert on app

20 Points = CFA Drinkware of the Quarter

30 Points = CFA Sock of the Quarter

40 Points = CFA T-Shirt of the Quarter

Tardiness/Schedule Issues

  • -1 points for clocking in 3-15 minutes late 

  • -2 points for clocking in 15+ minutes late

  • -2 points for every hour missed when calling out or late

    • no points given when sick paid time off is used

    • no points when you find a replacement or bring a doctor’s note

  • -3 points for every hour missed when calling out without calling or showing up with any notice of 1 hour prior

Performance Issues

  • -1 point for failure to follow Chick-fil-A procedures after being warned

  • -1 point for uniform/grooming violations. If there is more than one violation 1 point will be assigned per violation.

  • -1 point for not clocking in/out on POS

  • -1 point for cash underage/overage

  • -1 point for break negligence

  • -2 points for texting or unauthorized cell phone use while working

  • -2 points for food safety issues

  • -2 points for leader handing out card/number for overrides or team member using codes/sign in pins without permission

  • -5 points for dishonesty, insubordination, or disrespect toward leadership or team including cursing or name calling (depending upon the severity, may be grounds for immediate termination)
    For situations not listed above, we have the right to choose the points associated with it

  • -1 for later documents (Ex: school forms & food handlers card) for every week late

There is no such thing as a “verbal warning”; an agreement to work at Chick-fil-A Bonney Lake indicates an understanding of our procedures and the consequences for violating them.  All violations listed above shall be assessed disciplinary points.  Leadership has the prerogative to assess discretionary disciplinary points that are not defined above depending upon circumstances that may arise.  Additionally, the GM and Training Director may remove points based upon improved conduct, solely at their discretion.  Points remain against a person for three months, at which point they are removed. As points are assigned team members will be notified of their total points accrued. 

Within a 3-month period:

  • -10 points accrued, you lose break food for the following week. 

  • -20 points you lose break food privileges for an entire month and meeting with the leader

  • -30 points constitute a one week suspension

  • -40 points constitutes termination

     

bottom of page